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Methods of Payment :: Return Policy :: Shipping Policy :: Special Note

International Shipping Procedures

Methods of Payment

Within the United States:

Credit Cards are the most acceptable method of payment. We accept MasterCard, Visa, Discover, and American Express. For cards that are drawn on an account, your billing may have to be split over several days since some accounts have limits on the daily amounts. We will contact you directly if that occurs.

PayPal is also available. To make your purchase using PayPal, after selecting your items, please choose PayPal as the method of payment at the beginning of the cart.

Note:
WHEN free shipping is offered on a particular product then free shipping applies to addresses within the contiguous 48 states only. All other addresses will have additional charges applied. Free shipping is not offered on all Sparks Toyota-Scion products.

For orders outside the 48 contiguous United States:

PayPal

To make your purchase using PayPal, after selecting your items, please choose PayPal as the method of payment at the beginning of the cart.

Bank Wire Transfers are available for larger amounts.

When free shipping is indicated on an item it only applies to addresses within the contiguous 48 states.

Please contact us with any questions at these numbers:

Telephone 011 1 (843 236-2161)

Fax Machine 011 1 (843 236-5764)

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note

Return Policy

Returns of the following will not be accepted or credited:

• Special order / custom made parts
• Discontinued parts
• Parts with no invoice copy. 
• Electrical parts that have been opened or installed. 
• Parts that have been installed, damaged, or parts that show signs of tampering or alterations.
• Parts that are not in saleable and useable condition. 
• Parts that are missing any installation pieces or paperwork.
• Parts that do not have the original part number tag, original container, or original packing material.
• Parts boxes MUST NOT be written on in any way.  Part labels MUST NOT be covered or marked through or no credit will be given for the return.  Toyota does not accept returns for parts or their containers if they are in this condition.

A 15% restocking fee will be applied to the following if the parts are accepted for return:

• Parts that are more than 30 days old.
• Unopened and uninstalled Electrical parts.

Any arrangements apart from those listed above, will be made at the sole discretion of the Sparks Toyota/Scion management.   

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note

Shipping

All orders are shipped with a Signature Required unless otherwise specified in the Special Instructions section of the shopping cart. Customer assumes full responsibility for delivery and condition of merchandise on 'no signature' deliveries. Any packages that arrive damaged MUST be claimed in the presence of the delivery driver upon receipt, noted at the time of delivery, and we must be contacted immediately via email with pictures of the damage to the part and the box that it came in.  After this has been completed you will need to package the part back into its original packaging as it was sent to you (do not just put it into the box, it MUST be packaged exactly the same).  Any damage claim after the date of delivery will not be accepted as this is now out of the time frame for submitting a claim to the shipping carrier.  Any damaged parts that you install are NOT accepted for return.

  FedEx Shipping Policies:

Standard Overnight shipments are guaranteed, by FedEx, to arrive the next business day after they are sent by 3:00 PM. Parts being shipped out on a Friday will arrive at most U.S. locations on Saturday.

2nd Day Air shipments are guaranteed, by FedEx, to arrive the second business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Wednesday by the end of the day. However, a part shipped out on a Friday would not arrive until the following Tuesday.

Express Saver shipments are guaranteed, by FedEx, to arrive the third business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Thursday by the end of the day. However, a part shipped out on a Friday would not arrive until the following Wednesday.

Note: Any changes to the delivery address after the order ships will incur an $11.00 fee. Make sure you include your complete address, such as the apartment or suite number.

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides it's customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

1. Shop for your items on our website and add them to your cart.
2. Setup your Bongo International account by clicking the below image.
3. After signup, Bongo will provide you with your very own US address.
4. Back at our site, proceed to checkout.
5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
7. Choose your domestic shipping method, and Place Order.
8. Once completed, finish your verification process with Bongo.
9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note

Special Note

Parts on the Sparks Toyota-Scion Performance Parts website are made for U.S. spec vehicles and may or may not fit vehicles which are produced for other countries.

Disclaimer:

Sparks Toyota-Scion strives to have the most current information on their website but, prices are subject to change without notice. Site errors will be corrected promptly but Sparks is not liable for unintentional errors on the site.

Telephone 011 1 866 249-3607
Fax machine 011 1 843 236-5764

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Sparks Toyota, Inc.
4855 Hwy 501, Myrtle Beach, SC 29579
866-249-3607
Contact Jamie, Tim, Micah, or Greg for help today!

Copyright© 2004-10, Sparks Toyota, Inc.
Official retailer and wholesaler of TRD and Toyota Performance parts.