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Methods of Payment :: Return Policy :: Shipping Policy :: Special Note
Methods of Payment
Within the United States:
Credit Cards are the most acceptable method of payment. We accept MasterCard, Visa, Discover, and American Express. For cards that are drawn on an account, your billing may have to be split over several days since some accounts have limits on the daily amounts. We will contact you directly if that occurs.
PayPal is also available. To make your purchase using PayPal, after selecting your items, please choose PayPal as the method of payment at the beginning of the cart.
For orders outside the U.S.:
PayPal
To make your purchase using PayPal, after selecting your items, please choose PayPal as the method of payment at the beginning of the cart.
Bank Cheques/Drafts are also accepted and can be used from most other countries.
Please contact us with any questions at these numbers:
Telephone 001 (843 236-2161)
Fax Machine 001 (843 236-5764)

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note
Return Policy
Returns of the following will not be accepted or credited:
- Parts with no invoice copy.
- Electrical parts that have been opened or installed.
- Parts that have been installed, damaged, or parts that show signs of tampering or alterations.
- Parts that are not in saleable and useable condition.
- Parts that are missing any installation pieces or paperwork.
- Parts that do not have the original part number tag, original container, or original packing material.
A 15% restocking fees will be applied to the following if the parts are accepted for return:
- Parts that are more than 30 days old.
- Unopened and uninstalled Electrical parts.
Any arrangements apart from those listed above, will be made at the sole discretion of the Sparks Toyota/Scion management.

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note
Shipping
In most cases, parts are available quite readily. However, delays can be incurred with Japan sourced parts and with sports parts in general. It is recommended that you inquire about availability if you need items in an unusually short period of time.
All orders are shipped with a Signature Required unless otherwise specified in the Special Instructions section of the shopping cart. Customer assumes full responsibility for delivery of merchandise on 'no signature' deliveries.
International Shipping Available. Call for details 001 843 236-2161.
When orders are received before 3:00PM EST, 'IN STOCK' parts ship out the same day. Most shipments are made using UPS and their U.S. shipping schedules are as follows:
UPS Shipping Policies:
Next Day Air shipments are guaranteed, by UPS, to arrive the business day after they are sent.
2nd Day Air shipments are guaranteed, by UPS, to arrive the second business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Wednesday by the end of the day. However, a part shipped out on a Thursday would not arrive until the following Monday.
3 Day Select shipments are guaranteed, by UPS, to arrive the third business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Thursday by the end of the day. However, a part shipped out on a Thursday would not arrive until the following Tuesday.
Ground shipments are not guaranteed to arrive in a particular number of days, although, most times, they arrive in 5 to 7 business days.
International Orders may vary in procedure and expense so it is recommended that customers contact us in advance of ordering.
FedEx Shipping Policies:
Standard Overnight shipments are guaranteed, by FedEx, to arrive the next business day after they are sent by 3:00 PM. Parts being shipped out on a Friday will arrive at most U.S. locations on Saturday.
2nd Day Air shipments are guaranteed, by FedEx, to arrive the second business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Wednesday by the end of the day. However, a part shipped out on a Friday would not arrive until the following Tueday.
Express Saver shipments are guaranteed, by FedEx, to arrive the third business day after they are sent by the end of business. Parts being shipped out on a Monday, for example, would arrive the following Thursday by the end of the day. However, a part shipped out on a Friday would not arrive until the following Wednesday.

Methods of Payment :: Return Policy :: Shipping Policy :: Special Note
Special Note
Parts on the Sparks Toyota-Scion Performance Parts website are made for U.S. spec vehicles and may or may not fit vehicles which are produced for other countries.
Telephone 001 843 236-2161 Fax machine 001 843 903-1762
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